21 July 2005 |
We had a really
bad experience with this agency. The sitters on their books
are nice people but the administration of the agency itself
is appalling. We spent ages filling out their forms about
our dogs and all the information the sitter would need and/or
find useful, only to find that none of this was passed onto
the chosen sitter. When I asked them to pass it on to the
sitter they said they had lost all our paperwork.
Then, it turned out that the sitter was not able to take our
dogs. She told Home from Home straight away but they neglected
to tell us. I happened to phone the sitter the day before
we were due to go away, to sort out what time we would be
arriving with our dogs, only for her to tell me she wasn't
able to take them. You can imagine the frantic morning I spent
trying to get it all sorted out. They did come up with another
sitter, a very nice lady indeed but the stress they caused
and their complete lack of professionalism is enough to make
me say that I would not recommend this agency. |
